Introduction
Welcome to [Chocoist]. By accessing or using our website, purchasing products, or engaging with our services, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully before making a purchase. If you do not agree with any part of these terms, please do not use our website or services.
Products and Pricing
All product descriptions, images, and prices are provided on our website as accurately as possible. Prices are subject to change without notice. We reserve the right to modify or discontinue products at any time.
Order Process
- Placing an Order: By placing an order on our website, you agree to provide current, complete, and accurate information for all purchases. We reserve the right to cancel or refuse orders for any reason; including issues related to product availability or suspected fraudulent activity.
- Order Confirmation: Once you place an order, you will receive an email confirmation. This confirmation does not constitute acceptance of the order. We reserve the right to limit or cancel quantities purchased per person, household, or order.
- Payment: We accept payment methods as listed at checkout. Payment must be received before products are shipped.
Shipping and Delivery
- We strive to process and ship orders promptly. However, we cannot guarantee specific delivery dates. Shipping costs, timelines, and options are provided at checkout.
- Lost or Damaged Shipments: We are not responsible for products lost, stolen, or damaged during shipping. If your order arrives damaged, please write us at Chocoist.choco@gmail.com within 24hrs of days with photographs and order details.
Returns and Refunds
- Due to the perishable nature of our products, all sales are final, and we do not accept returns. However, if there is an issue with your order (e.g., defective or incorrect items), please contact us within 24 hours, and we will do our best to resolve the issue.
- Refunds: Refunds, if applicable, are processed based on the payment method used during the purchase and May take [5 to 7 business days] to appear on your account.
Allergen Information
- While we make every effort to label allergens and ingredients accurately, please note that our products are made in facilities that may process nuts, Cocoa, Milk, and sugar.
Use of Website
- Prohibited Conduct: You agree not to misuse our website by hacking, phishing, or using any harmful software. Additionally, you agree not to use our website for unlawful purposes or interfere with other users’ ability to use the website.
- Intellectual Property: All content on our website, including images, text, logos, and graphics, is the property of [Chocoist] and is protected by intellectual property laws. You may not reproduce, distribute, or exploit any content without our express written permission.
- [Chocoist] shall not be liable for any damages resulting from the use or inability to use our products, website, or services, even if we have been advised of the possibility of such damages. In no case shall our liability exceed the amount paid by you for the product(s) purchased.
Privacy Policy
Your privacy is important to us. Please refer to our [Privacy Policy] for information on how we collect, use, and protect your personal information.
Changes to Terms and Conditions
We reserve the right to modify these Terms and Conditions at any time. Changes will be posted on this page, and the “Effective Date” at the top will be updated. By continuing to use our website or services after changes are posted, you agree to the revised terms.
Contact Us
If you have any questions about these Terms and Conditions, please contact us at
- Email: [Chocoist.choco@gmail.com]
- Phone: [9148342392]